See a doctor on
your terms.

Summary

My Care makes it simple to find and see a doctor without the wait. Whether you need a quick virtual consultation or prefer to go in person, you can browse doctors by specialty, location, and price, then book and pay entirely through the app. No call chains, no queues, no guesswork.

After your consultation, any prescriptions or doctor's notes are issued digitally. Each one carries a QR code that pharmacies and employers can scan to verify it on the spot.

What you get

• Book without the wait: Browse available doctors and confirm a slot in seconds. No call chains, no waiting rooms, no back-and-forth.
• Virtual or in-person, your call: Choose an affordable video consultation from home or book an in-person visit with a doctor near you. Both options are available on the same platform.
• Flexible payment: Pay online through the app before your appointment, or settle with cash or medical aid when you arrive. You choose what works.
• E-prescriptions and verified doctor's notes: After your consultation, prescriptions and doctor's notes are issued digitally. Each document carries a QR code that pharmacies and employers can scan to confirm it is genuine.
• Browse by specialty, location, or price: Filter doctors by what matters to you. See rates upfront before you commit, so there are no surprises at checkout.

Why it matters

Seeing a doctor in South Africa often means long waits, unclear costs, and the inconvenience of taking time off work. My Care removes those barriers. You see prices before you commit, pick the type of care that fits your day, and handle everything from your phone.

For virtual visits, the cost is typically lower than an in-person appointment. For in-person visits, you still get the convenience of booking in advance and knowing what you will pay before you walk through the door.

How it works

1. 1.Download the My Care app and create your account.
2. 2.Search for a doctor by specialty, location, or price.
3. 3.Select a time slot and confirm your booking.
4. 4.Pay online or settle with cash or medical aid on the day.
5. 5.Consult virtually from home or attend your in-person appointment.
6. 6.Receive your e-prescription or doctor's note, verifiable by QR code.

Payment

Every doctor's rate is shown upfront on their profile before you book. You can pay online through the app ahead of your appointment, or settle with cash or medical aid when you arrive. There are no hidden fees and no surprises.